Kyoku Solutions ("we," "our," "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you access and use our software services ("Services").
By accessing or using our Services, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, you must not use our services.
1.1. "We," "our," and "ours" refer to the entity providing the Services.
1.2. "User" or "you" refers to the person or entity using the Services.
1.3. "Account" means the personal registration created to access the Services.
1.4. "Personal Data" refers to any information related to an identified or identifiable person.
1.5. "Services" refers to all products, features, and platforms provided by our company, including software, payment systems, and technical support.
2.1. Information You Provide: We collect personal information that you provide directly when using our services, including, but not limited to:
• Account Information: Name, email address, phone number, encrypted key, payment details (credit card, bank account information, etc.).
• Usage Information: When interacting with our services, we may collect data about your activities, such as pages visited, features used, and interactions with our software.
• Communications: If you contact us via email, contact forms, or other channels, we may collect the content of that communication.
2.2. Automatically Collected Information: We automatically collect information when you use our services, including, but not limited to:
• Browsing Information: Such as browser type, operating system, IP address, and access date/time.
• Cookies and Tracking Technologies: We use cookies and other technologies to enhance the user experience, personalize content, and collect data on service usage.
2.3. Third-party Information: In some cases, we may collect information from third-party sources, such as business partners, social media, or payment platforms, to provide an integrated experience with our services.
3.1. To Provide and Improve Our Services: Including, but not limited to:
• Processing your transactions, providing technical support, and enhancing the user experience.
• Personalizing your interaction with our services based on your preferences and activities.
3.2. For Communication: Including, but not limited to:
• Sending updates about service status, technical notices, security alerts, promotional offers, or other related information.
• Responding to inquiries, requests, or feedback you provide.
3.3. For Security and Fraud Prevention: Including, but not limited to:
• Monitoring activities for fraud or abuse.
• Maintaining the security of our systems and protecting sensitive data.
3.4. For Legal and Compliance Purposes: Including, but not limited to:
• Complying with legal and regulatory obligations, such as tax audits and other legal requests.
• Establishing, exercising, or defending legal rights in judicial processes.
4.1. Business Partners and Service Providers: We may share your personal information with third-party service providers who perform functions on our behalf, such as:
• Payment processors and transaction gateways.
• Data analytics, marketing, and advertising services.
• Data hosting providers, software development, and technical support services.
• These third parties only have access to the information necessary to perform their functions and are required to maintain the confidentiality of the information.
4.2. International Data Transfers: If you are located outside of Brazil, your data may be transferred to countries outside of your country of residence, including countries outside the European Union and European Economic Area (EEA). By using our services, you consent to this data transfer.
4.3. Legal Requirements: We may disclose your personal information if required to comply with legal obligations, such as a court order, government request, or to protect our legal rights.
4.4. Acquisitions and Mergers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
• We implement technical and organizational measures to protect your personal data against unauthorized access, use, alteration, or disclosure. However, no security measure is foolproof, and we cannot guarantee the absolute security of your data.
• We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or for the duration required by applicable laws and regulations. When your personal information is no longer needed, we will take steps to delete or anonymize the data.
• Access: The right to request a copy of your personal information stored by us.
• Correction: The right to correct or update your personal information.
• Deletion: The right to request the deletion of your personal information, as permitted by law.
• Portability: The right to request a copy of your personal information in a structured, machine-readable format.
• Withdrawal of Consent: If processing is based on your consent, you can withdraw it at any time.
• Objection to Processing: The right to object to the processing of your personal information in certain circumstances.
• To exercise any of these rights, please contact us using the provided contact information.
• We use cookies and similar technologies to automatically collect information when you interact with our services. Cookies are small text files stored on your device that help improve the user experience, personalize content, analyze service usage, and deliver targeted ads.
• You can configure your browser to refuse cookies, but this may affect the functionality of our services.
• We may update this Privacy Policy periodically to reflect changes in our services, practices, or legal requirements. Whenever we make a change, we will post the updated version with the revision date at the top of this page. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
• Our service is not intended for minors, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal data from a minor without the appropriate parental consent, we will take steps to delete that data as soon as possible.
• If you are responsible for a minor and believe we may have collected their personal information, please contact us so we can correct or delete this data.
Se você é responsável por um menor de idade e acredita que podemos ter coletado informações pessoais dele, entre em contato conosco para que possamos corrigir ou excluir essas informações.
• In the event of a merger, acquisition, sale of assets, or any other corporate transaction, your personal information may be transferred. If this occurs, we will ensure that your personal data is treated in accordance with this Privacy Policy and inform you in advance of any significant changes in how your information is handled.
• If, for any reason, we collect or process sensitive data, such as health information, ethnicity, religion, or sexual orientation, this will only be done with your explicit consent or as permitted by law. These data will be handled with an extra level of security and will only be used for the purposes for which they were provided.
• To ensure the accuracy and currency of the personal information we maintain, we encourage you to periodically review your data. If you need to correct or update your data, you can do so directly in your account or contact us for assistance.
• Failure to provide certain personal information may result in an inability to access or use certain services or features. We will always explain which data is essential for the functioning of the services and which is optional.
• Whenever we make significant changes to this Privacy Policy, we will notify you in a clear and accessible manner, such as through an email notification or a message within the app or website. We recommend you periodically check this page for any updates.
• This Privacy Policy is governed by the laws of Brazil (or your local jurisdiction, if applicable). In the event of a dispute, the parties agree to resolve any legal matters or claims related to the use of personal data in compliance with the applicable legislation and in the competent courts.
• Kyoku Solutions retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, tax, accounting, or reporting obligations, or to resolve disputes.
• Account Data: Your account information is retained while you maintain an active account with our service. After the account is closed, we will retain your personal data for a minimum period of [X] years, as required by law.
• Transaction Data: Transaction information, such as payment details, is kept for as long as necessary to complete the payment process, issue refunds, comply with legal requirements, and conduct tax audits.
• Anonymized Data: Some data may be stored in an anonymized form for data analysis and service improvement purposes, without identifying personal information.
• If we process your personal data based on your consent, you have the right to withdraw it at any time. Withdrawing your consent will not affect the lawfulness of the processing carried out prior to the withdrawal. However, please note that this may impact your ability to access or use certain services that rely on your consent for processing.
20.1. To protect your personal information, we use encryption technology to transmit sensitive data, such as payment details. This helps ensure that your information is safeguarded during transit between your device and our servers.
20.2. We use SSL (Secure Sockets Layer) or TLS (Transport Layer Security), widely recognized technologies for encrypting data in transit.
• Our website or service may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of these third-party sites, and we recommend reviewing the privacy policies of any site you visit via a link from our service.
• To ensure the security of financial transactions, we use security protocols such as PCI-DSS (Payment Card Industry Data Security Standard) to process payment data. We never store complete credit card details or other sensitive financial information on our servers.
• We implement physical, electronic, and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, user authentication, and strict internal access policies.
• Despite these measures, please remember that no data transmission or storage system can be 100% secure. Therefore, we cannot guarantee total security, but we are committed to implementing the best available measures to protect your information.
• In the event of a personal data breach that may pose a risk to your rights and freedoms, we will notify you promptly, providing details about the nature of the breach, potential consequences, measures taken to mitigate the effects of the breach, and steps you can take to protect your data.
• If you are affected by a personal data breach, you have the right to file a complaint with the data protection authority.
• If you have any questions or concerns regarding this Privacy Policy or how we process your personal information, please contact us at the following address:
Email: kyokusolutions@gmail.com
